5 Things To Look For In A Vehicle & Fleet Tracking Supplier

In today's fast-paced business environment, vehicle and fleet tracking has become essential for companies looking to manage their assets efficiently. Whether you operate a small business with a few vehicles or a large corporation with a vast fleet, choosing the right vehicle and fleet tracking supplier can significantly impact your operations. With numerous options available, it's crucial to know what to look for in a supplier to ensure you get the best service and value for your investment. Here are five key things to consider when selecting a vehicle and fleet tracking supplier.

1. Comprehensive Tracking Features

The primary function of any fleet tracking system is to monitor the location and status of your vehicles in real-time. However, the best suppliers offer much more than just basic tracking. Look for features such as:

  • Real-Time GPS Tracking: Ensure the supplier provides accurate, real-time GPS tracking with high refresh rates. This will allow you to monitor your fleet's exact location at any given moment.
  • Geofencing: This feature enables you to set virtual boundaries for your vehicles. You will receive alerts if a vehicle enters or leaves a predefined area, which can help prevent unauthorised use and improve route management.
  • Driver Behaviour Monitoring: Advanced tracking systems can monitor driving habits such as speeding, harsh braking, and rapid acceleration. This information can help you promote safer driving practices and reduce wear and tear on your vehicles.
  • Maintenance Alerts: Look for a system that can track vehicle usage and provide maintenance reminders based on mileage or time intervals. Regular maintenance can prevent costly breakdowns and extend the life of your fleet.
  • Fuel Usage Monitoring: Some systems can track fuel consumption, helping you identify inefficiencies and reduce fuel costs.

2. Ease of Use

A sophisticated tracking system is of little use if it is too complex for your team to operate effectively. When evaluating suppliers, consider the user interface and overall ease of use:

  • Intuitive Dashboard: The system should have a user-friendly dashboard that displays key information clearly and concisely. Look for customisable views that allow you to focus on the most relevant data for your operations.
  • Mobile Accessibility: In today's mobile world, having access to your fleet tracking system on smartphones and tablets is essential. Ensure the supplier offers a mobile app with full functionality, allowing you to manage your fleet from anywhere.
  • Training and Support: Check if the supplier provides comprehensive training for your staff and ongoing support. A good supplier should offer resources such as user manuals, video tutorials, and a dedicated support team to assist with any issues.

3. Scalability

Your business needs may change over time, and it is important to choose a supplier that can scale with you. Consider the following:

  • Flexible Plans: Look for suppliers that offer a range of plans to suit different fleet sizes and budgets. This flexibility will allow you to start with a basic package and upgrade as your needs grow.
  • Modular Features: Some suppliers offer modular systems where you can add or remove features as required. This allows you to customise the system to your specific needs without paying for unnecessary features.
  • Future-Proof Technology: Ensure the supplier uses up-to-date technology and is committed to regular updates and improvements. This will help you stay ahead of the curve and take advantage of new developments in fleet tracking.

4. Data Security and Privacy

With the increasing reliance on digital systems, data security and privacy are more important than ever. When choosing a fleet tracking supplier, consider their approach to safeguarding your data:

  • Encryption: Check if the supplier uses strong encryption methods to protect data during transmission and storage. This helps prevent unauthorised access and data breaches.
  • Compliance: Ensure the supplier complies with relevant data protection regulations, such as the General Data Protection Regulation (GDPR) in the UK and EU. This demonstrates their commitment to protecting your data and avoiding legal issues.
  • Data Ownership: Clarify who owns the data collected by the tracking system and how it can be used. Ideally, you should retain ownership of your data and have control over how it is used and shared.

5. Customer Reviews and Reputation

Finally, consider the supplier's reputation and customer feedback. This can provide valuable insights into the quality of their service and support:

  • Case Studies and Testimonials: Look for case studies and testimonials from other businesses in your industry. This can give you an idea of how the supplier has helped similar companies and what you can expect in terms of performance and support.
  • Independent Reviews: Check independent review sites and industry forums for feedback from other customers. Pay attention to recurring themes, both positive and negative, to get a balanced view of the supplier's strengths and weaknesses.
  • Longevity and Stability: Consider how long the supplier has been in business and their financial stability. A well-established supplier with a strong track record is more likely to provide reliable service and support over the long term.


Choosing the right vehicle and fleet tracking supplier is crucial for optimising your fleet management and achieving your business goals. By focusing on comprehensive tracking features, ease of use, scalability, data security, and customer reviews, you can find a supplier that meets your needs and delivers excellent value. Take the time to research and evaluate your options carefully, and you will be well-equipped to make an informed decision that benefits your business for years to come.

Ellie Sanderson